AI is everywhere right now, and the pressure to do something with it is real. The question most business leaders are asking is whether they should be using it. But the more critical question is whether their business is ready for it.

AI works best in an already organized business. It doesn’t fix broken systems or unclear processes. It runs on whatever foundation is already in place, and if that foundation has cracks, AI will find them faster than you can.

Before deciding where AI fits, it’s important to understand what it does best, where it tends to go wrong and what needs to be in place for it to work.