Each quarter, KnowBe4 - the world’s largest security awareness training and simulated phishing platform - publishes the top-clicked phishing emails by subject lines.

Many small to medium sized enterprises depend on IT service providers for cost-effective IT infrastructure management and security. However, IT service providers are increasingly being targeted by hackers and some IT vendors are unable to adapt quickly enough to protect their clients.

Since co-founding the company in 2004, I’ve been lucky enough to lead multiple iterations of the Ozark offering. Throughout the years, we’ve thrown many ideas at the wall to see what sticks. These are the three key realizations that shaped today’s Ozark Technology: